Effective Date: 30 September 2025

At Balance & Bites, we strive to ensure your satisfaction with every purchase. Please review our refund guidelines below.

 

1. Digital Products (E-books, Meal Plans, Courses)

• All sales of digital products are final.

• Once an item is delivered (downloaded or accessed), we cannot offer refunds, exchanges, or cancellations.

• If you experience technical issues accessing your purchase, please contact us and we’ll make sure you receive your product.

 

2. Physical Products (If Applicable)

• Refunds are available only for defective, damaged, or incorrect items.

• Requests must be made within 7 days of delivery by contacting our support team.

• To be eligible for a refund, items must be unused and in their original packaging.

 

3. Services (Consultations, Programs, Coaching)

• Refunds for services are subject to the terms outlined at the time of booking.

• Missed or canceled appointments without sufficient notice may not qualify for a refund.

 

4. How to Request a Refund

To request a refund, please email us at:
📩 Email: [email protected]
Include your order number, proof of purchase, and details about the issue.

 

5. Exceptions

We reserve the right to deny refund requests if:

• The product has already been consumed, accessed, or used.

• The refund request falls outside the stated timeframes.

 

6. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted here with the revised effective date.